Privacy Policy
This Privacy Policy ("Policy") outlines how Sowe International ("we," "us," or "our") collects, uses, processes, stores, and discloses personal information when you use our mobile application (the "Application") and the services provided through the Application (the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By using the Application and Services, you consent to the collection, use, processing, storage, and disclosure of your personal information as described in this Policy.
Information We Collect
1.1 Personal Information: When you register an account and use our Services, we may collect personal information such as your name, email address, phone number, and payment information. We may also collect additional information necessary to comply with legal and regulatory requirements.
1.2 Log Data: We collect log data, including your IP address, device information, browser type, and operating system. This information is automatically generated and helps us analyze trends, administer the Application, and track user activity.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. Cookies are small text files stored on your device that collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
Use of Information
2.1 Provide and Improve Services: We use your personal information to provide the Services, process transactions, and communicate with you. We may also use the information to improve our Services, develop new features, and enhance security.
2.2 Compliance with Laws and Regulations: We may use your information to comply with applicable laws, regulations, and legal processes. This includes verifying your identity, preventing fraud, and ensuring compliance with anti-money laundering and anti-terrorism financing requirements.
2.3 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or other communications regarding our Services. You can opt-out of these communications at any time by following the instructions provided in the communication or by contacting us directly.
Data Retention and Security
3.1 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
3.2 Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system can be guaranteed to be 100% secure.
Disclosure of Information
4.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Application and providing the Services. These service providers are contractually obligated to handle your information securely and only process it for the purposes specified by us.
4.2 Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose information to protect our rights, privacy, safety, or property, as well as that of our users and the public.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you before your information is transferred or becomes subject to a different privacy policy.
Your Rights and Choices
5.1 Access and Update: You have the right to access and update your personal information by logging into your account settings or contacting us directly. We will make reasonable efforts to accommodate your request, subject to applicable law.
5.2 Opt-out: You can opt-out of receiving promotional emails and communications by following the instructions provided in the communication or by contacting us. Please note that you may still receive transactional or service-related communications.
5.3 Data Subject Rights: Subject to applicable law, you may have additional rights regarding the personal information we hold about you, such as the right to erasure, restriction of processing, and data portability. Please contact us for further information.
Third-Party Links and Services
The Application may contain links to third-party websites or services that are not controlled or operated by us. This Policy does not apply to such third-party platforms. We recommend reviewing the privacy policies of those third parties before providing any personal information.
Children's Privacy
The Application and Services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate measures to remove the information.
Changes to this Policy
We may update this Policy from time to time to reflect changes in our information practices. We will notify you of any material changes by posting the updated Policy on our website or through other communication channels. Please review this Policy periodically for the latest updates.
Contact Us
If you have any questions, concerns, or requests regarding this Policy or the privacy of your personal information, please contact us at contact@soweinternational.com.
Effective Date: 1st Jan, 2023
Information We Collect
1.1 Personal Information: When you register an account and use our Services, we may collect personal information such as your name, email address, phone number, and payment information. We may also collect additional information necessary to comply with legal and regulatory requirements.
1.2 Log Data: We collect log data, including your IP address, device information, browser type, and operating system. This information is automatically generated and helps us analyze trends, administer the Application, and track user activity.
1.3 Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. Cookies are small text files stored on your device that collect information about your browsing behavior. You can manage your cookie preferences through your browser settings.
Use of Information
2.1 Provide and Improve Services: We use your personal information to provide the Services, process transactions, and communicate with you. We may also use the information to improve our Services, develop new features, and enhance security.
2.2 Compliance with Laws and Regulations: We may use your information to comply with applicable laws, regulations, and legal processes. This includes verifying your identity, preventing fraud, and ensuring compliance with anti-money laundering and anti-terrorism financing requirements.
2.3 Marketing and Communication: With your consent, we may send you promotional emails, newsletters, or other communications regarding our Services. You can opt-out of these communications at any time by following the instructions provided in the communication or by contacting us directly.
Data Retention and Security
3.1 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.
3.2 Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system can be guaranteed to be 100% secure.
Disclosure of Information
4.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Application and providing the Services. These service providers are contractually obligated to handle your information securely and only process it for the purposes specified by us.
4.2 Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also disclose information to protect our rights, privacy, safety, or property, as well as that of our users and the public.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you before your information is transferred or becomes subject to a different privacy policy.
Your Rights and Choices
5.1 Access and Update: You have the right to access and update your personal information by logging into your account settings or contacting us directly. We will make reasonable efforts to accommodate your request, subject to applicable law.
5.2 Opt-out: You can opt-out of receiving promotional emails and communications by following the instructions provided in the communication or by contacting us. Please note that you may still receive transactional or service-related communications.
5.3 Data Subject Rights: Subject to applicable law, you may have additional rights regarding the personal information we hold about you, such as the right to erasure, restriction of processing, and data portability. Please contact us for further information.
Third-Party Links and Services
The Application may contain links to third-party websites or services that are not controlled or operated by us. This Policy does not apply to such third-party platforms. We recommend reviewing the privacy policies of those third parties before providing any personal information.
Children's Privacy
The Application and Services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will take appropriate measures to remove the information.
Changes to this Policy
We may update this Policy from time to time to reflect changes in our information practices. We will notify you of any material changes by posting the updated Policy on our website or through other communication channels. Please review this Policy periodically for the latest updates.
Contact Us
If you have any questions, concerns, or requests regarding this Policy or the privacy of your personal information, please contact us at contact@soweinternational.com.
Effective Date: 1st Jan, 2023
